I cannot log in — what should I do?
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First check your email address and password for typos. Using Forgot password you can set up a new access at any time. If it still does not work, contact us via a ticket.
What is the Visions-Umsetzung-ID (V-ID)?
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The V-ID is your central login for our own products — AffiSpin, i-Video24, the ticket system and the courses. One access for everything. Note: the WeSoMatic software has its own login and is not opened via the V-ID.
Where do I find my invoice?
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Your invoice is created via our payment provider Digistore24. You find it in the order confirmation email from Digistore24 or in your Digistore24 account. If you need help, open a ticket.